FREQUENTLY ASKED QUESTIONS:
Do we need to provide artwork for logos and uniforms design?
No, we do require a vector based logo file to create a high quality uniform/logo design. If you do not have a high quality logo, we can recreate your logo for a $50 conversion fee that will be deducted from total cost of invoice.
Do you design team logos?
Yes, if you need a team logo or don't like the one you have, our talented artist can create you a new team logo. There is a $200 artwork fee for team logos, but you will receive a full digital package with the new design that you will own.
Do you offer large team discounts?
Yes, we offer uniforms for all size programs and all budgets.
How come there are no uniform prices on your website?
All of our uniforms are completely custom to your budget and needs. Once we have the details of your needs, we can quote you an accurate price. We have uniforms for all budgets and needs.
What is turn around time for custom uniforms?
Turn around time is based off time of year, but typically we offer one of the fastest turn arounds in the industry. We can turn uniforms around in 2-3 weeks from artwork approval.
What is your refund policy?
Due to the complete customization of uniforms, we do not offer refunds on custom orders. However, our goal is your satisfaction, so we will work with you to the best of our abilities to ensure you are satisfied with our product.
What is your minimum order quantity (MOQ)?
Our MOQ is 12 items on original order and no MOQ on repeat orders. However, the cost per item is drastically affected by size of order.
What colors do you offer for sublimation?
The great advantage of sublimation is the ability to print in unlimited colors. There is not extra cost for printing in multiple colors. We use the PANTONE color system to accurately match your teams colors.
Can we see our uniforms before they are made?
One of our unique features is we will send you photos of your uniform for approval before we mass produce. This way there is no surprises when your uniforms show up. You can still make changes to the uniform until you approve the picture proofs.
Do you offer team stores for teams?
Yes, we offer team stores with spirit items you choose. You can use the store as a fundraiser, we mark up the items based on your fundraising goals and once store closes, we send your program a check. We also directly ship to individuals, so you never have to touch a spirit wear item again :)
Do you offer sponsorships?
Currently, we are only accepting sponsorships for organizations that have more than 2 teams. Please contact us for more details.